
Service Quality Management by Sreenivas, Talluru
Kalaignar Centenary Library, Madurai · reference copy, to be read in the library
Where to find it: Sixth floor, call number 658.562 SRE.
Book details
- Author
- Sreenivas, Talluru
- Publisher
- Dph
- Year
- 2016
- ISBN
- 9789350568040
Copies in the library (1)
| Floor | Call number | Barcode | Status |
|---|---|---|---|
| Sixth floor | 658.562 SRE | 198821 | Reference only (read in the library) |
Next to this on the shelf
- Methods for Measuring Total Quality in Organization 658.562 SHU
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- Total Quality Control Essentials: Key Elements, Methodologies And Managing For Success 658.562 SOI
- Service Quality Management (this book)
- Nine pearls of tqm wisdom 658.562 SWA
- Quality Planning and Assurance: Principles, Approaches, and Methods for Product and Service Development 658.562 TAN
- The Prophet - the Spiritual Classic 658.562 TAN
- Six Sigma: SPC and TQM in Manufacturing and Services 658.562 TEN