The Big Book of Customer Service Training Games by Carlaw
Kalaignar Centenary Library, Madurai · reference copy, to be read in the library
Where to find it: Sixth floor, call number 658.812 CAR.
Book details
- Author
- Carlaw
- Publisher
- Mcgraw Hill
- Year
- 1999
- Pages
- 209
- ISBN
- 9780070779747
Copies in the library (1)
| Floor | Call number | Barcode | Status |
|---|---|---|---|
| Sixth floor | 658.812 CAR | 275143 | Reference only (read in the library) |
Next to this on the shelf
- Customer Engagement 658.812 BRO
- Aftersales Management 658.812 BRO
- Customer Relationship Management: Concepts and Technologies 4th Edn (Pb) 658.812 BUT
- Customer Loyalty Programmes and Clubs 658.812 BUT
- The Big Book of Customer Service Training Games (this book)
- Experience Centric Organization How To Win 658.812 CLA
- Customer Relationship Management and the Social and Semantic Web: Enabling Cliens Conexus 658.812 COL
- Crisp Fifty Minute - Telephone Skills That Satisfy Customers 658.812 CON
- Crisp Fifty Minute Series - Superstar Customer Service 658.812 CON