Customer Care Excellence, 6/e by Cook, Sarah
Kalaignar Centenary Library, Madurai · 2 of 3 copies available to borrow
Where to find it: Third floor, call number 658.812 COO.
Book details
- Author
- Cook, Sarah
- Publisher
- Kogan page limited epz/special priced titles
- Year
- 2011
- ISBN
- 9780749457051
Copies in the library (3)
| Floor | Call number | Barcode | Status |
|---|---|---|---|
| Third floor | 658.812 COO | 159785 | Available to borrow |
| Third floor | 658.812 COO | 159786 | Available to borrow |
| Sixth floor | 658.812 COO | 159784 | Reference only (read in the library) |
Next to this on the shelf
- Customer Relationship Management: Concepts and Technologies 4th Edn (Pb) 658.812 BUT
- Experience Centric Organization How To Win 658.812 CLA;2
- Crisp Fifty Minute - Telephone Skills That Satisfy Customers 658.812 CON
- Crisp Fifty Minute Series - Superstar Customer Service 658.812 CON
- Customer Care Excellence, 6/e (this book)
- Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management 658.812 DAF
- Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management 658.812 DAF
- Customer Service Nightmares 658.812 FRI
- Credit and Collection Management 658.812 GUH