Why Crm Doesn't Work by Newell, Frederick
Kalaignar Centenary Library, Madurai · 2 of 3 copies available to borrow
Where to find it: Third floor, call number 658.812 NEW.
Book details
- Author
- Newell, Frederick
- Publisher
- Kogan page limited epz/special priced titles
- Year
- 2008
- ISBN
- 9780749442415
Copies in the library (3)
| Floor | Call number | Barcode | Status |
|---|---|---|---|
| Third floor | 658.812 NEW | 160589 | Available to borrow |
| Third floor | 658.812 NEW | 160590 | Available to borrow |
| Sixth floor | 658.812 NEW | 160588 | Reference only (read in the library) |
Next to this on the shelf
- 100 Practical Ways to Improve Customer Experience: Achieve End-to-end Customer Engagement in a Multichannel World 658.812 MAR
- 50 minute: calming upset customers, 3/e 658.812 MAR
- Crisp fifty minute series - quality customer service, 5/e 658.812 MAR
- Customer Relationship Management 658.812 NAY
- Why Crm Doesn't Work (this book)
- Lean Customer Engagement 658.812 NIY
- How To Discover Customer Value (Pb) 658.812 PAR
- STRATEGIC CUSTOMER MANAHEMENT : INTEGRATING RELATIONSHIP MARKETING AND CRM 658.812 PAY;1
- Customer Relationship Management 658.812 PEE