Customer Care Excellence: How to Create an Effective Customer Focus by Sarah Cook
Kalaignar Centenary Library, Madurai · reference copy, to be read in the library
Where to find it: Sixth floor, call number 658.812 COO.
Book details
- Author
- Sarah Cook
- Publisher
- Kogan Page
- Year
- 2010
- ISBN
- 9780749457051
Copies in the library (1)
| Floor | Call number | Barcode | Status |
|---|---|---|---|
| Sixth floor | 658.812 COO | 153684 | Reference only (read in the library) |
Next to this on the shelf
- Customer Relationship Management and the Social and Semantic Web: Enabling Cliens Conexus 658.812 COL
- Crisp Fifty Minute - Telephone Skills That Satisfy Customers 658.812 CON
- Crisp Fifty Minute Series - Superstar Customer Service 658.812 CON
- Crisp fifty minute - telephone skills that satisfy customers 658.812 CON
- Customer Care Excellence: How to Create an Effective Customer Focus (this book)
- Customer Care Excellence, 6/e 658.812 COO
- The Customer Signs Your Paycheck 658.812 COO
- Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management 658.812 DAF
- Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management 658.812 DAF